Committed to providing one-stop solutions for our customers
After-Sales Service
Principle
Customer satisfaction as the first principle
Quick response
Fast problem solving
After-sales service efficiency
Customer Feedback 30min Response
Solution 120min Issued
On-site support 6-12 hours
After-sales service commitment
One year warranty on electronic components, one to three years warranty on the body
Lifetime warranty
Except for man-made reasons
After-sales team strength
Number of service teams 10+ Changchun, Wuhan, Chongqing, Changsha, Guangzhou, etc.
Resident after-sales personnel and spare parts in key regions
Technical support
Free training
Technological Innovation
Patented locking technology
One locking guarantee: safety platform; two locking guarantee: reset spring, up to 10 times the load of the locking force of the double air-break insurance structure
Patented drip-free fluid connectors
Multi-energy: gas and liquid patented drip-free design, extremely high stability, breaking foreign monopolies
Cat3 safety rated electrical features
One generation ahead of its peers, the quick-change control safety system performance level d category3 is TÜV certified.
Autonomous high insertion and extraction life probes
High lifespan: max1 million times; multiple types: high and low voltage, strong and weak power, network, vision, servo signal...
Dear customer, Thank you very much for choosing Qiaotian products and services. After receiving the feedback of the problem, we will deal with it and contact you as soon as possible.
After-sales Enquiry and Complaint Hotline：400-1033-880
Seamlessly matched with 6-axis torque sensors for precision assembly, grinding and polishing processes. Tool changers switch processing tools while sensors feed real-time contact force data to achieve high-quality flexible machining.
Seamlessly matched with 6-axis torque sensors for precision assembly, grinding and polishing processes. Tool changers switch processing tools while sensors feed real-time contact force data to achieve high-quality flexible machining.
QCore advantages versus foreign brands
1. Cost-effective: Equivalent core performance with much lower procurement cost
2. Fast local response: Sufficient standard stock, short delivery cycle and fast non-standard customization service
3. Complete after-sales service network with 24-hour on-site technical suppor
1. Cost-effective: Equivalent core performance with much lower procurement cost
2. Fast local response: Sufficient standard stock, short delivery cycle and fast non-standard customization service
3. Complete after-sales service network with 24-hour on-site technical suppor
QCore competitiveness versus domestic peers
1. Mass delivery verification by top-tier manufacturers
2. Complete product ecosystem including tool changers, zero-point positioning systems and magnetic mold changers for one-stop flexible connection solutions
3. Independent R&D core technologies with numerous patented designs
1. Mass delivery verification by top-tier manufacturers
2. Complete product ecosystem including tool changers, zero-point positioning systems and magnetic mold changers for one-stop flexible connection solutions
3. Independent R&D core technologies with numerous patented designs
Q1:1 replacement compatibility with imported products
Adopt ISO standard flange mounting dimensions highly compatible with mainstream imported brands. Custom adapter solutions are available for special interfaces to realize smooth domestic substitution.
Adopt ISO standard flange mounting dimensions highly compatible with mainstream imported brands. Custom adapter solutions are available for special interfaces to realize smooth domestic substitution.
QSelf-developed pin technology performance
Self-developed multi-contact spring pins feature ultra-low contact resistance and superior anti-vibration performance, reaching million-level plug-in service life comparable to imported patented technology.
Self-developed multi-contact spring pins feature ultra-low contact resistance and superior anti-vibration performance, reaching million-level plug-in service life comparable to imported patented technology.
QQuality consistency control
Equipped with standardized production base and international certifications including TÜV, CE and ISO. All products pass strict 3D precision inspection, air tightness test, dynamic/static load test and fatigue life test before delivery.
Equipped with standardized production base and international certifications including TÜV, CE and ISO. All products pass strict 3D precision inspection, air tightness test, dynamic/static load test and fatigue life test before delivery.
QFastening screw and torque requirements
Adopt cylindrical pins for precise positioning; use Grade 12.9 hex socket head cap screws for fastening, and tighten strictly with torque wrenches following specified torque values.
Adopt cylindrical pins for precise positioning; use Grade 12.9 hex socket head cap screws for fastening, and tighten strictly with torque wrenches following specified torque values.
QRecommended gap between tool plate and storage rack
Optimal positioning gap: 0.25mm ~ 0.5mm to avoid jamming or positioning deviation.
Optimal positioning gap: 0.25mm ~ 0.5mm to avoid jamming or positioning deviation.
