Committed to providing one-stop solutions for our customers
After-Sales Service
Principle
Customer satisfaction as the first principle
Quick response
Fast problem solving
After-sales service efficiency
Customer Feedback 30min Response
Solution 120min Issued
On-site support 6-12 hours
After-sales service commitment
One year warranty on electronic components, one to three years warranty on the body
Lifetime warranty
Except for man-made reasons
After-sales team strength
Number of service teams 10+ Changchun, Wuhan, Chongqing, Changsha, Guangzhou, etc.
Resident after-sales personnel and spare parts in key regions
Technical support
Free training
Technological Innovation
Patented locking technology
One locking guarantee: safety platform; two locking guarantee: reset spring, up to 10 times the load of the locking force of the double air-break insurance structure
Patented drip-free fluid connectors
Multi-energy: gas and liquid patented drip-free design, extremely high stability, breaking foreign monopolies
Cat3 safety rated electrical features
One generation ahead of its peers, the quick-change control safety system performance level d category3 is TÜV certified.
Autonomous high insertion and extraction life probes
High lifespan: max1 million times; multiple types: high and low voltage, strong and weak power, network, vision, servo signal...
Dear customer, Thank you very much for choosing Qiaotian products and services. After receiving the feedback of the problem, we will deal with it and contact you as soon as possible.
After-sales Enquiry and Complaint Hotline：400-1033-880
Recalibrate robot docking track if frequent jamming, abnormal noise or sensor alarms occur with no foreign matter and insufficient air pressure issues.
Recalibrate robot docking track if frequent jamming, abnormal noise or sensor alarms occur with no foreign matter and insufficient air pressure issues.
QSolenoid valve selection safety rule
Solenoid valve selection safety rule
Solenoid valve selection safety rule
QAir source sharing prohibition
Do not connect LOCK air inlet pipeline with other equipment via tee joints to avoid air pressure fluctuation and insufficient locking force.
Do not connect LOCK air inlet pipeline with other equipment via tee joints to avoid air pressure fluctuation and insufficient locking force.
QLong-term connected usage notes
Keep continuous air supply on LOCK interface; do not block UNLOCK interface to ensure reliable locking performance.
Keep continuous air supply on LOCK interface; do not block UNLOCK interface to ensure reliable locking performance.
QCore safety operation norms
1. Cut off all power and air sources and wait for 5 minutes before installation and maintenance
2. Restrict irrelevant personnel from entering working areas
3. Place end tools on stable supports before maintenance, never operate with suspended tools
1. Cut off all power and air sources and wait for 5 minutes before installation and maintenance
2. Restrict irrelevant personnel from entering working areas
3. Place end tools on stable supports before maintenance, never operate with suspended tools
